E-mail Etiquette (Netiquette)

by Chris Pirillo
The Internet Writing Journal, December 1999

Poor Richard's E-mail Publishing
by Chris Pirillo
Click here for ordering information.
This part of the chapter is not just for newbies; even if you've written e-mail for years, review this section carefully. Certain unspoken conventions are very important to keep in mind when you're composing e-mail messages. If you were a novice before, you need to be a professional now. Don't Rewrite the Rules

You may be new to the electronic publishing game, and a fresh perspective is typically a positive trait. But don't get too far ahead of yourself-e-mail has been around for decades. Chances are, you're not going to rewrite the book on effective communication tactics. Just because a method may seem smart to you doesn't mean that it's electronically savvy. There's a reason this chapter was written: to stop you from making a potentially damaging or offending mistake. "When in doubt, take the safer route."

Now you'll be minding your Ps and Qs, but do you understand why e-mail is a better means for your service or product? It isn't just for keeping in touch with your folks. .

© 1999 Chris Pirillo. All Rights Reserved. Excerpt reprinted from Poor Richard's E-mail Publishing with permission from the publisher. Any copying or reproduction is specifically prohibited.


Click here to return to the index of the December 1999 issue.