You Send Me
Harcourt, July, 2002.
Hardcover, 240 pages.
Ordering information: Amazon.com | Amazon.co.uk
Ignoring etiquette, such as sloppy formatting and improper grammar, is just as damaging when sending email as it is when mailing a resume. Email has become one of the most popular ways people correspond for both business and pleasure and, unfortunately, many do not take it as seriously as they do when they write a letter. In You Send Me, Patricia O'Conner, and Stewert Kellerman take grammar and verbal etiquette to the electronic world, where they explain that good writing and proper grammar still matter, especially in business. O'Conner and Kellerman explain how grammar rules apply to wired topics like email and the Internet, and what you should do to be professional and courteous in your online communications. The authors also offer advice on the content of your emails, such as including a proper greeting and keeping your emails concise. Basic grammar and writing instruction are also included, with spelling tips, punctuation and commonly confused words.
Patricia O'Conner, the author of Woe is I and Words Fail Me, returns with her husband Stewert Kellerman, to offer sound advice on email correspondence. The two offer savvy suggestions for how and when to write emails, and explain the etiquette that should be considered. As in O'Conner's past books, the advice is often spiced up with humor and pithy comments, which make reading the book more enjoyable. You Send Me is a great book for writers, professionals and the average Joe or Jane who uses email to communicate.
Reprinted with permission from The Internet Writing Journal®.
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